BUYING FAQ’S

Thank you for stopping by, my name is Yaa. I want to make your experience with us every bit as comfortable as possible by providing you with as much information as possible. All orders are shipped within 3 days of purchase. Please look below to see the actual day your order will be sent.

INTERNATIONAL BUYERS

  • Please note: All 1 Kg packages by normal post which can not be tracked online by customer, but by the post office.
  • Normal deliveries for 1 kg takes between 3 weeks and 5 weeks to arrive in the USA, UAE, Caribbean and Canada. UK and EU takes between 5 days and 2 weeks.
  • You can upgrade to the 5 days expedite service by buying it here for $7.00.
  • All 2 kg and 5 kg packages are sent by a expedite route which takes between 5 and 7 days. This service can be tracked online by customer.
  • We send out orders on Mondays and Thursdays. Orders received after 12.00 midday GMT will be shipped on the next post day as advertises. All International orders can only be for a sample size or a minimum of 1 kg / 2.20 lbs

POSTAGE RATES

International  1 kg $ 24.20
International 2 kg $ 44.00
International  5 kg $ 78.00
African by land (from) $ 15.00
Ghana free shipping

LOCAL BUYERS
If you are in Ghana, you can buy and pay online and go through normal checkout. Please choose local pick up. You can then come to pick up your order or contact us to make arrangements with us on the phone for a drop off. Please not that a drop off will incur a surcharge for transportation and cost of sending if your items have to be delivered to a driver.

 NON SOAP MAKING ITEMS
All non soap making items such as T shirts and journals are printed and dispatched from the USA or the UK. This means that your order will be with you faster than soap making items such as potash or  African black soap.