How To Sell More On Etsy Using Customers Questions And Messages

Selling on Etsy as a professional requires you to be so many things on top of trying to understand how to Etsy in order to sell more. You have to keep both customers and potential customers happy by answering messages constantly. You should always remember that each contact you get from a customer could potential be turned into a sale.

Watch this video to understand why it is important to answer customers questions when you are selling on Etsy.

So, always be polite, patient and answer each question even if the answer is bleeding obvious. I used to hate customers question and even left answering them for a day or two.

These days, I get notified of every customer contact instantly and I answer every question instantly politely and adding even the information they have not asked for the simple fact that I have learnt so much from the questions customers ask me on Etsy.